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This page last updated: September 10, 2011


MyGIG Multimedia Infotainment System radios

(models RER, REN, RBZ, REU, REW, REP, REZ)

-- includes wkbible.com EXCLUSIVE info --


MyGIG models Compatible vehicles Spec's & Features
Bluetooth compatibilty Front seat video MyGIG Troubleshooting
Backing up MyGIG hard drive files


MyGIG radio parts, software and accessories reference page

MyGIG Lockpick II Interface for unlocking restricted features




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Shown above is the first photo of Chrysler's newest generation MyGIG radio, model RER. The new 6.5" touch-screen model features a built-in hard drive with storage for 2000 songs, a front-mounted audio input jack and a USB data port. MyGIG premiered in 2007 models of the Jeep Wrangler, Dodge Nitro, Chrysler Sebring and Dodge Avenger. Most other Chrysler/Dodge/Jeep vehicles were added to the list in the 2008-2009 model years.

MyGIG is a revolutionary multimedia infotainment system that integrates radio, navigation, DVD, Bluetooth, USB and satellite radio technologies. The USB port allows uploads of music and photos to a 20 or 30 gigabyte hard drive, while the system will also copy files from CDs. Using the Gracenote database, MyGIG will find the artist, track and title for the music.

The auxiliary input jack permits passengers to listen to a portable MP3 player through the vehicle's speakers. MyGIG is a Sirius Satellite Radio player and also includes UConnect® —the hands-free Bluetooth cellular system. Controlling the system is easy, too. The 6.5-inch touch screen allows easy menu navigation, while the Advanced Voice Dialog System recognizes more than 1,000 words for audio, navigation, entertainment and hands-free mobile phone use.

Navigating traffic also becomes easier using MyGIG's real-time traffic information. Separate audio outputs allow passengers to listen to the car speakers while different audio tracks play through the system's wireless headphones. That means the kids can watch their DVD on the optional rear-seat entertainment system while parents listen to the radio in the front.


MyGIG models

RER / REW / REP
   
REU / REX / RE1
   
REN / REZ
   
RBZ

To date, three different versions of the MyGIG radio have been released in North America, models RER (with navigation), REN/RBZ (without navigation, and with or without Satellite radio) and REU (with navigation and remote display screen). Model REU is currently available only in the all-new 2009 Dodge Journey. MyGIG radios use two different Bus systems, high speed and low speed. Vehicles designed for a high-speed electrical bus will not work on a vehicle with a low-speed bus, and vice versa. See the MyGIG radio parts, software and accessories reference page for more information on the different versions of the MyGIG radios.

The european versions of RER radios use the sales code REW. South Africa, Middle East "GCC", Australia, and New Zealand are model "REP".

There is no european version of the REN radio. South Africa, Middle East "GCC", Australia, and New Zealand versions of REN radios use the sales code "REZ".



MyGIG model summary

1. Media Center 430N CD/DVD/HDD Radios (also called "uconnect tunes")

REN - MyGIG radio without navigation - North America
RBZ - MyGIG radio without navigation - North America (new replacement for REN, very similar)
REZ - MyGIG radio without navigation - South Africa, Middle East "GCC", Australia, and New Zealand

2. Media Center 730N CD/DVD/HDD/NAV Radios (also called "uconnect GPS")

RER - MyGIG radio with navigation - North America
REW - MyGIG radio with navigation - Europe
REP - MyGIG radio with navigation - South Africa, Middle East "GCC", Australia, and New Zealand

3. Media Center 430N CD/DVD/HDD/NAV Radios with separate screen (also called "uconnect tunes")

REU - MyGIG radio with navigation - North America, separate screen version used only in the Dodge Journey
REX - MyGIG radio with navigation - Export models, separate screen version used only in the Dodge Journey
RE1 - MyGIG radio with navigation - Export models, separate screen version used only in the Dodge Journey

      
REU with remote screen
(Dodge Journey)


MyGIG radios - factory availability for model years  2007-2010 
Vehicle Bus speed 2007 2008 2009 2010
Chrysler  300 Low No Yes Yes Yes
 Aspen Low No Yes Yes Vehicle
discontinued
 Sebring Low Yes Yes Yes Yes
 Town & Country High No Yes Yes Yes
Dodge  Avenger Low Yes Yes Yes Yes
 Caliber Low No No Yes Yes
 Caravan High No Yes Yes Yes
 Challenger Low No Yes Yes Yes
 Charger Low No Yes Yes Yes
 Dakota Low No Yes Yes Yes
 Durango Low No Yes Yes Vehicle
discontinued
 Journey High No No Yes Yes
 Magnum Low No Yes Vehicle Vehicle
discontinued discontinued
 Nitro High Yes Yes Yes Yes
 Ram 1500 Low (07-08)
High (09-10)
No No Yes Yes
 Ram HD (2500/3500/4500/5500) High (2010) No No No Yes
Jeep  Commander Low No Yes Yes Yes
 Compass Low No No Yes Yes
 Grand Cherokee Low No Yes Yes Yes
 Liberty High No Yes Yes Yes
 Patriot Low No No Yes Yes
 Wrangler High Yes Yes Yes Yes
Mitsubishi  Raider pickup (Chrysler built) Low No Yes Yes Yes
Volkswagen  Routan minivan (Chrysler built) High No Yes Yes Yes
MyGIG radios - factory availability for model years  2011-2012 
Vehicle Bus speed 2011 2012 Comments
Chrysler  300 High No No  All-new radio design. Not
compatible w/ prior model years.
   200 Low Yes Yes  
   Town & Country High Yes Yes New Bus system. Not
compatible w/ prior model years.
Dodge  Avenger Low Yes Yes  
   Caliber Low Yes Yes  
   Caravan High Yes Yes New Bus system. Not
compatible w/ prior model years.
   Challenger Low Yes Yes  
   Charger High No No  All-new radio design. Not
compatible w/ prior model years.
   Dakota Low Yes Yes  
   Durango High Yes Yes New Bus system. Not
compatible w/ prior model years.
   Journey High No No  All-new radio design. Not
compatible w/ prior model years.
   Nitro High Yes Yes New Bus system. Not
compatible w/ prior model years.
   Ram 1500 High Yes Yes New Bus system. Not
compatible w/ prior model years.
   Ram HD (2500/3500/4500/5500) High Yes Yes New Bus system. Not
compatible w/ prior model years.
Jeep  Compass Low Yes Yes  
   Grand Cherokee High Yes Yes New Bus system. Not
compatible w/ prior model years.
   Liberty High Yes Yes New Bus system. Not
compatible w/ prior model years.
   Patriot Low Yes Yes  
   Wrangler High Yes Yes New Bus system. Not
compatible w/ prior model years.
Volkswagen  Routan minivan (Chrysler built) High Yes Yes New Bus system. Not
compatible w/ prior model years.
 © 2007-2011 wkbible.com



   MyGIG radios are not directly compatible with the following Chrysler, Dodge and Jeep vehicles:*

  • All 2006 and prior models
  • All 2007 models except Wrangler, Nitro, Sebring and Avenger
  • The following 2008 models:
  • Chrysler Pacifica
    Chrysler PT Cruiser
    Dodge Caliber
    Dodge Ram
    Dodge Viper
    Jeep Compass
    Jeep Patriot

  • The following 2009 models:
  • Chrysler PT Cruiser
    Dodge Viper
    Dodge Ram HD 2500, 3500, 4500, 5500

  • The following 2010 models:
  • Chrysler PT Cruiser
    Dodge Viper

*NOTE: An aftermarket company has introduced an interface device that will allow the hook-up of MyGIG radios in most 2005-2007 Chrysler, Dodge and Jeep vehicles. See:  MyGIG Lockpick II Interface




MyGIG Specifications and features:

GPS Navigation: (Models REP, RER, REU, REW, REX only)

LCD Display:

  • 6.5” TFT display (400 x 240 pixels)
  • Touchscreen LCD
  • Flip down Motorized Display
  • Enhanced graphics

Data File Transfer/Storage:

  • 2007 RER models: 20 GB HDD for Nav, Photo, Music (7 GB available for storage)
  • 2008-up RER models: 30 GB HDD for Nav, Photo, Music (17 GB available for storage)
  • 2007-2008 REN models: 20 GB HDD for Nav, Photo, Music (7 GB available for storage)
  • 2009-up REN models: 30 GB HDD for Nav, Photo, Music (17 GB available for storage)
  • 2010-up RBZ models: 30 GB HDD for Nav, Photo, Music (17 GB available for storage)
  • USB 2.0 port interface
  • JPEG photo viewer
  • Customizable screen background using your own photos
  • Music file transfer
  • CD/DVD to HDD

Integrated Music Juke Box:

  • Supports Gracenote Music file management system
  • Ability to Rip and store music to HDD via CD or USB
  • Supported formats: MP3, WMA, CD Audio, DVD Audio, and DVD Video, DVD-ROM, DVD Plus, DualDisc, SA-CD (CD Layer)

Integrated Radio Receivers:

  • 12 AM/12 FM station presets
  • 12 satellite radio presets (when equipped)
  • Bass, treble, balance, fade control and mid-range
  • Bi-directional radio seek
  • CD changer controls
  • Dual base band satellite radio receiver (Sirius)
  • Dual FM tuner
  • Electronically tuned
  • Optimized AM tuner
  • World tuner support

Audio / Video Entertainment System:

  • Supports three simultaneous audio output sources
  • Supports two simultaneous video output sources
  • Displays video output on radio headunit display
  • Capability to play and control DVD audio/video from headunit or external DVD player
  • Note: High definition content and media (e.g., HD-DVD, Blu-Ray) is not supported
    (Note: Certain state laws mandate that the Front Seat Video feature, on vehicles so equipped, be disengaged. See information below)
  • The radio is capable of playing compact discs (CD), recordable compact discs (CD-R), rewritable compact discs (CD-RW), recordable DVD-R, DVD+R, DVD-RW, and DVD+RW compact discs

Single Compact Disc player:

  • Track seek and scan, forward and reverse
  • Display for elapsed time, track and disc disc selection
  • MP3/WMA capability — CDs containing MP3/WMA-encoded files can be played
  • Shock-resistant vibration-dampened mounting
  • Ignition-off disc ejection capability

Integrated Voice Dialogue System (SDS):

  • Command and control of Audio, navigation and Phone functions
  • Large vocabulary
  • Pop-up dialog display
  • Adaptive voice learning capability
  • Automatic phonetic transcription (G2P)
  • Seamless Voice Tree
  • Supports English, French, Spanish for U.S.

Other:

  • UConnect® communications system, integrated
  • Bluetooth connectivity



MyGIG bezel dimensions




Bluetooth compatibility

Not all Bluetooth® phones are compatible with UConnect®. For a current list with photos, go to Bluetooth compatible phones, select any model year, then choose “Getting Started”, then "Compatible Phones". Note that in some cases, the phone must have a certain software version or later in order to work; customers may need to have their phone provider upgrade the software in their phone (this is usually free).


Front seat video enable/disable

Due to certain state regulations, a function for disabling the front seat video option has been incorporated into the vehicle as a running change. This function will enable or disable the radios ability to play video in the front seat. If enabled, the radio will only play video when the vehicle is in Park (Automatic Transmission) or when the parking brake is set and vehicle speed is zero (Manual Transmission). If disabled, the radio will NOT play video in the front seat in any operating mode.

Certain state laws mandate that the Front Seat Video feature, on vehicles so equipped, be disengaged prior to vehicle delivery.

Vehicles equipped with the Front Seat Video ‘My GIG’ feature (sales codes RER, REN, REU), and delivered to the following states, must have the Front Seat Video feature disengaged during the New Vehicle Prep process, using the StarSCAN tool:

Connecticut
Florida
Illinois
Kansas
Michigan
New Mexico
Nevada
Oklahoma
Oregon
Pennsylvania
Tennessee
Texas
Maryland
Utah
Wyoming

For vehicles affected, the vehicle Navigation User Manual will contain a special insert providing the customer with specific details regarding this action.

NOTE: Some early release vehicles may be delivered without the special Navigation User Manual insert. For these vehicles it will be necessary to make a copy of the attached form 81-170-07055A and include it with the existing vehicle’s Navigation User Manual to ensure that the customer is aware of any legal requirements that may apply.

Dealer instructions for front seat video enable/disable:

1. Connect the StarSCAN®.
2. From the Home Screen, enter “ECU View”.
3. Select “Radio”.
4. Select “Misc. Functions”.
5. Select “Enable/Disable Front Seat Video”.
6. Select “Enable” or “Disable” as desired.
7. Select finish to exit.


Gracenote® database

The Gracenote® database will recognize 100,000 CDs, but it cannot recognize newly released CDs that came out after the database was installed. Future software updates will add to the database. The first update to the Gracenote database came out in February 2008. Newer versions have followed, see our Parts/software section.


In-motion restrictions

For safety reasons, certain features such as video playback, parts of the address book, and the keyboard to enter information are locked out when the vehicle is in motion. Drivers can use the voice recognition feature, however.


Traffic Message Channel

The Traffic Message Channel (TMC) is provided by SIRIUS®; owners must have a valid subscription for it to work. For more information see Wikpedia's Traffic Message Channel page.


Backing up MyGIG hard drive files

This must be done by a dealer using the Star Scan tool to get into the radio, then to "Miscellaneous", then to "Service mode". An external hard drive, designated as a “Mass storage Device” is hooked up to the USB port. Once connected, the “Manage my Files” screen should show up which confirms that the drive has been recognized. The files on the radio are not deleted until after the process is complete, so if there are issues during the transfer the process can be started over. If the files are copied to a new radio, the new radio must be put through a sleep cycle to access the new files. Depending on the amount of files on the MyGIG hard drive, copying them can take several hours.


--wkbible.com--



         




MyGIG Troubleshooting


  • To Reset the MyGIG radio it is best to pull the vehicle IOD fuse (with ignition off), instead of unhooking the negative battery cable. This is especially important with models REN and REZ radios. Disconnecting and Reconnecting the battery can cause electrical spikes that may damage MyGIG REN and REZ radios. Once the fuse is pulled, press Open/Close hardkey on upper left of head unit and hold for 10 seconds to discharge the capacitors in the headunit.

  • For safety, some features (video playback, some parts of the address book, and the keyboard to enter information) are locked out when the vehicle is in motion. Drivers can use the voice recognition feature, however.

  • The voice recognition system is designed to work with the windows up, the HVAC fan on Off or Low, and the user speaking in a normal tone. It will not work as well if the windows are down, the fan is on high, or if the driver speaks in low tones. If the voice recognition system has trouble understanding a user, he/she can train it using a short procedure. See the navigation Owner’s Manual.

  • MyGIG radios designed for a high-speed electrical bus will not work on a vehicle with a low-speed bus, and vice versa. (Nothing will be damaged, but the system will not work.)

  • The use of a StarSCAN to retrieve and change additional radio settings may be required. For example, if a vehicle’s backup camera does not display, the radio may not know that the vehicle has a camera. Conversely, if the radio thinks there’s a backup camera when there isn’t, the screen may display static when the vehicle is put into reverse.

  • Emergency eject of stuck discs - Homemade CD-Rs or DVD-Rs that were poorly formatted may confuse the system, causing the disc to become jammed. On radios with software version 9.041 or later, you can force the disc to eject using a combination of keys. First make sure the display is open. Then, for an RER radio, hold the NAV button while pressing SEEK UP and SEEK DOWN at the same time. For an REN radio, hold the AUDIO button while pressing SEEK UP and SEEK DOWN at the same time. If discs frequently jam, using high quality media and better “burning” software to create the discs may solve the problem.

  • If the navigation system shows the wrong current location, use the Nav menu and make sure that the radio is receiving at least four satellites. Then drive the vehicle on main roads (which are more likely to be in the database) until the current location is correctly shown. This usually takes no more than 30 seconds, but it can require as long as 20 minutes. Once the current location is accurate, the problem should not reoccur unless the vehicle is transported while not operating (on a ferry, railroad car, transport truck, etc.). If it does reoccur, repeat the procedure.

  • Owners who plug an external device such as an MP3 player into the AUX jack should remember that both volume controls, on the radio and on the device itself, will affect the sound level.

  • If Radio presets do not seem to save on radio, please confirm that the following process is being performed:

    When listening to the selected station in AM/FM modes,

    - Press and hold the desired preset soft key on the right side of the display.
    - Keep holding the preset until the preset goes through a color change of green, then yellow.

    Once the selected preset turns yellow, the current station/frequency will be saved.

    Note: Mopar IPOD kits - Satellite radio station presets are lost when switching from the IPOD mode to satellite radio mode.


    Error messages:

  • Module Failure” message displays when trying to use satellite mode. Usually caused by an electrical short in the SDAR antenna, not the radio. This appears to be most common on Durango and Aspen. The SDAR antenna cable is usually the source of the problem. Check behind Driver's A-Pillar trim for possible pinched antenna cable and or loose and or bent pin at the back of the radio. "Module failure" message does not indicate the need to replace the radio.

  • "Navigation is being activated" message may appear momentarily when the radio is first turned on and in the navigation mode. This is normal while GPS satellites are being located. If message does not go away after driving on main roads for a few minutes, push the Menu button on the radio and select "System Set Up", and then "System Info". Check for "Tag Not Found" or "Not applicable" messages described below.

  • "Tag Not Found" - Displayed on navigation information page. Critical error, radio must be replaced due to internal HDD failure.

  • "Not applicaple/NA msg" - Displayed in Gracenote area. Critical error, radio must be replaced (non-navigation REN models).

  • "EMERGENCY UPDATE/ERROR(256): failed to flash update ifs" - Error when updating software. Disconnect battery negative terminal (or radio power) for one hour or longer. Restore power, disc should read properly and complete update.




MyGIG known issues


  • When travelling on non-GPS authenticated roads, the RER radio Navigation distance to the next turn is actually the straight line distance to the next proximate GPS-authenticated road. This issue was corrected with software release 9.713, April 2008.

  • Occasionally upon ignition key on the RER Radio the DVD control is locked up and disc cannot be played. This issue was corrected with software release 9.713, April 2008.

  • RER Radio automatically previews navigation route when selecting navigation mode and entering a route. This issue was corrected with software release 9.713, April 2008.

  • Pairing issues with phones such as the Motorola V3m. New drivers to correct this issue became available with software release 9.713, April 2008.

  • Hard Start/No Start Due to Weak Battery - This may be caused by the radio not powering down properly and keeping the communication bus awake causing a parasitic battery draw. Applies to 2008 vehicles equipped with a MYGIG radio (sales code REN, REP, RER, REW or REZ) built before February 8, 2008. See TSB 08-003-08.

  • MyGig REN or REZ Radio Inoperative After Battery Disconnect - When performing repairs that require battery cable removal, the feed fuse for the radio (20 or 30amp) must be removed prior to disconnecting or reconnecting the battery. Disconnecting and Reconnecting the battery can cause electrical spikes that may damage the MyGig REN or REZ radio. Removal of the fuse will prevent this from occurring. Applies to 2008-2009 vehicles equipped with a MYGIG radio (sales code REN or REZ). See TSB 08-003-09.





MyGIG Engineering Mode screens




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